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How to Download and Install HID Compliant Touch Screen Driver


Sick of using a keyboard and mouse? You can always use a touchscreen. Laptop touchscreens are becoming more popular, allowing users to directly touch the screen to move the mouse, perform clicks, and interact with apps.




hid-compliant touch screen driver windows 8.1 14



Many underlying issues can be fixed by restarting Windows 11, and that includes problems with your touchscreen. For example, a quick restart can do the trick if the screen suddenly becomes unresponsive.


If you buy a new laptop, chances are it will have a touchscreen, and you can give the experience a try. Of course, if you prefer to keep your hands off the screen, you can disable touch on Windows 11. For more tips on using your screen, read about adjusting display scale settings or changing refresh rate on Windows 11.


HID-Compliant Touch Screen goes missing in the device manager when either the touch screen was disabled manually by the user or when the system fails to install the touch screen drivers by default in the system. The HID-Compliant Touch Screen is usually located under Human Interface Devices in Device Manager.


Moreover, many manufacturers have given touchscreen tests in their BIOS which can be used to check the functioning of the touch screen. You can also use UEFI Hardware Diagnostics Menu by the manufacturer of your system e.g. HP users can Download HP PC Hardware Diagnostics Menu and install it.


You can also use Windows 10 Bootable Media to test the functionality of the touch screen. Insert that media in the system and boot from that media. To create installation media and boot from it, please follow steps here. We will not be installing the Windows at this stage but just use touch to move between the interface. If you cannot use the Touch Screen in the Windows Installation Setup then it is a hardware failure.


In Device Manager, there are two types of hidden devices. The first type is typical non-plug and play drivers, printers, etc. and the second type is Phantom devices that are not connected to the computer. First and the foremost point to check is that you have not accidentally hidden the HID-Compliant Touch Screen, and if so, then unhiding the HID-compliant touch screen can solve the problem.


The system may not work the way it is supposed to if its drivers are not regularly updated. This problem may occur if you are using an outdated HID-compliant driver or it is also possible that the drivers for the touch screen were never installed as the device was disabled. Because of this, you cannot enable the device unless you install the correct drivers.


Checking Windows updates can be a way to fix this issue. Most of the OEMs now deliver the update through the Windows Update delivery channel, and they are tested for compatibility. Windows update will update all the drivers including touch screen drivers and its related drivers such as chipset drivers which are reported by many users to help them in resolving this particular issue. Even if Windows offer an optional update, install it.


If you cannot find the driver of your touch screen by Windows Updates, then go to the OEM website and find the driver of your device model and then install it by following the instructions given by the OEM website or displayed on the screen during installation. Also, you can use your service tag to find the particular drivers. Update the chipset drivers, Graphics Card Drivers, and Monitor Drivers provided on the portal.


If you know details about the driver of your system you can use Update Catalog to download the driver by putting it in the search box of the update catalogue website. You can also use this website to find if you know any old driver working with your touch screen.


Update KB4480116 is known to cause the Touch Screen issue. If that is installed on the system, then uninstalling it may solve the problem. You can perform similar actions for other Windows updates accordingly if they broke your touchscreen drivers.


The registry holds the key value in Windows OS and if any of its values are wrongly configured then it can create a lot of problems in the operation of the system. And if due to any problem registry value of the touch screen driver values is changed to zero then the user will not be able to use the Touch Screen, so, reverting it to 1 may solve the problem.


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.no-icon:beforedisplay:none; By Kevin ArrowsAugust 27, 2022 9 minutes readKevin is a certified Network Engineer "@context":"http:\/\/schema.org","@type":"Article","dateCreated":"2019-11-26T15:42:39-06:00","datePublished":"2019-11-26T15:42:39-06:00","dateModified":"2022-08-27T18:55:50-05:00","headline":"Resolve HID Compliant Touch Screen Missing from Device Manager","keywords":[],"url":"https:\/\/appuals.com\/hid-compliant-touch-screen-missing\/","description":"HID-Compliant Touch Screen goes missing in the device manager when either the touch screen was disabled manually by the user or when the system fails to install the touch screen drivers by default in","articleSection":"Microsoft Windows","articleBody":"HID-Compliant Touch Screen goes missing in the device manager when either the touch screen was disabled manually by the user or when the system fails to install the touch screen drivers by default in the system. The HID-Compliant Touch Screen is usually located under Human Interface Devices in Device Manager.\r\n\r\n\r\n\r\nNow before moving on with its troubleshooting of touch screen not working, we have to make sure that whether the issue is software or hardware.\r\nHardware or Software Issue:\r\nThe best way to identify if it is a hardware or a software issue is to check if the Touch is working on the system\u2019s BIOS screen. Boot or reboot the system, and access the BIOS screen (normally you can access it by pressing F10 when the system is booting).\r\n\r\nNow in the BIOS try to use the touch screen. If you can use the touch screen in the BIOS, then it is a software issue and if you cannot use the touchscreen in the BIOS, then it is a Hardware issue.\r\n\r\nMoreover, many manufacturers have given touchscreen tests in their BIOS which can be used to check the functioning of the touch screen. You can also use UEFI Hardware Diagnostics Menu by the manufacturer of your system e.g. HP users can Download HP PC Hardware Diagnostics Menu and install it.\r\n\r\n\r\n\r\nInside the component test, there is an option for the\u00a0Touch Screen Test - this is a quick interactive test to find if the touch screen is functioning correctly. If Touch Screen Test is not shown in the test screen, then it is a Hardware or firmware\/BIOS problem.\r\n\r\nYou can also use Windows 10 Bootable Media to test the functionality of the touch screen. Insert that media in the system and boot from that media. \u00a0To create installation media and boot from it, please follow steps here.\u00a0We will not be installing the Windows at this stage but just use touch to move between the interface. If you cannot use the Touch Screen in the Windows Installation Setup then it is a hardware failure.\r\n\r\nIf it is a hardware failure then you should contact a hardware repair service or use the system without the touch screen.\r\n\r\nIf touch is working in any of the above cases then it is a software issue and you should follow the undermentioned methods to solve the issue.\r\nSolution 1: Show hidden devices in Devices Manager\r\nIn Device Manager, there are two types of hidden devices. The first type is typical non-plug and play drivers, printers, etc. and the second type is Phantom devices that are not connected to the computer. First and the foremost point to check is that you have not accidentally hidden the HID-Compliant Touch Screen, and if so, then unhiding the HID-compliant touch screen can solve the problem.\r\n\r\n \tPress\u00a0the Windows key and\u00a0R\u00a0simultaneously to open the \u201cRun\u201d command box, then type \u201cdevmgmt.msc\u201d\u00a0in it & press\u00a0\u201cEnter\u201d to open device manager.\r\n\r\n\r\n \tThen on the Menu Bar of Device Manager click on the View Menu & then click\u00a0on the \u201cShow hidden devices\u201d.\r\n\r\n\r\n \tNow Click\u00a0Action Menu and then click on \u201cScan for hardware changes\u201d.\r\n\r\n\r\n \tCheck if the\u00a0HIP Compliant touch screen is showing under\u00a0Human Interface Devices. Right-Click it and Unhide it and then you are good to go.\r\n\r\nSolution 2: Run Hardware and Devices Troubleshooter\r\nMicrosoft has an automated tool \u201cHardware and Devices Troubleshooter\u201d which checks the hardware connected to the computer for any known issues with it and provides the details on how to fix them. This tool is easy to operate. It is also good at detecting & fixing the problem of devices not installed which are connected to your system.\r\nFor Windows 10:\r\n\r\n \tPress\u00a0the \u201cWindows\u201d key and type\u201ctroubleshoot\u201d, then click on the\u00a0Troubleshoot.\r\n\r\n\r\n \tClick Run the troubleshooter after clicking on Hardware and Devices.\r\n \t\r\n\r\n\r\n \tClick\u00a0Next and follow the instruction displayed on the screen to fix any issue that it detects.\r\n \tNow Open the Device Manager and check if HID Complaint Touch Screen is shown there.\r\n\r\nFor Windows 8.1\/7:\r\n\r\n \tOn your keyboard, press\u00a0the Windows logo key\u00a0and type troubleshoot, then click\u00a0Troubleshooting.\r\n \tClick\u00a0Configure a device.\r\n\r\n\r\n \tNow Click on the Next and follow the instructions displayed on the screen to fix any issue that it detects.\r\n \tOpen the Device Manager and see if HID Complaint Touch Screen is shown there.\r\n\r\nWhen the troubleshooting process is complete, open Device Manager again & see if the HID-compliant touch screen is shown there. If not move to the next solution.\r\nSolution 3: Uninstall & Reinstall the Touchscreen and Update Chipset Drivers\r\nThe system may not work the way it is supposed to if its drivers are not regularly updated. This problem may occur if you are using an outdated HID-compliant driver or it is also possible that the drivers for the touch screen were never installed as the device was disabled. Because of this, you cannot enable the device unless you install the correct drivers.\r\n\r\nWe will use the following three steps to solve the problem. But before moving on make sure that you have admin privileges.\r\nStep 1: Uninstall the Ghost Drivers\r\nFirst, we will remove all the ghost drivers which aren't really active but keep appearing in your device manager.\r\n\r\n \tIn the Windows Search Box type \u201cCommand Prompt\u201d and Right-Click on the first result and click on \u201cRun As Administrator\u201d with admin privileges.\r\n\r\n\r\n \tIn the command prompt, type:\r\nset devmgr_show_nonpresent_devices=1\r\n\r\n& hit Enter. There will be no output displayed for this as we are just enabling a setting that enables displaying the hidden devices in the device manager.\r\n \tNow in the command prompt type\u00a0\u201cdevmgmt.msc\u201d to open\u00a0Device Manager & Press Enter to launch the Windows Device Manager.\r\n\r\n\r\n \tClick on the View menu in the Device Manager and then click on Show Hidden Devices.\r\n \tThis will display the list of devices, drivers, and services that were not installed or uninstalled properly. Now when you expand the different devices & drivers in the device manager, the devices that Windows currently detected as installed on your PC are shown. Also, the devices which have been loaded in the past but were not uninstalled or are not currently started are also displayed. Now find the offending device, right-click on it, & click on uninstall to remove it from the system completely. Do note, that if the devices are grey, it does not mean that we should delete them. Only remove those devices\/drivers which you think are causing issues. Be careful about deleting devices which you don't know about.\r\n \tNow restart the system after performing the above actions.\r\n\r\nAfter the system is restarted, open the\u00a0Device Manager & then click on \u201cScan for hardware changes\u201d button near the top of the\u00a0Device Manager window & see if the Windows has detected the Touchscreen device & an appropriate driver is automatically installed for it. If the driver is automatically installed, then confirm if the touch is working. If touch is not working or Touch Screen is not shown, then go to the next step.\r\nStep 2: Use Windows updates for any latest driver updates.\r\nChecking Windows updates can be a way to fix this issue. Most of the OEMs now deliver the update through the Windows Update delivery channel, and they are tested for compatibility. Windows update will update all the drivers including touch screen drivers and its related drivers such as chipset drivers which are reported by many users to help them in resolving this particular issue. Even if Windows offer an optional update, install it.\r\nFor Windows 10\r\n\r\n \tPress the Windows button, type \"Check for updates\" and in the resulting list click on \"Check for updates\".\r\n\r\n\r\n \tIn the window displayed, click on the \"Check for updates\".\r\n\r\n\r\n \tIf updates are available, install them.\r\n\r\nFor Windows 8\r\nInstall the latest Windows 8 updates.\r\n\r\n \tClick the\u00a0Windows icon, and then search for and open\u00a0Windows Update.\r\n \tClick\u00a0Show updates.\r\n \tClick\u00a0important updates are available.\r\n\r\n\r\n \tA list of available updates will be opened in a new window. Select updates from the Important as well as Optional sections. Make sure you install all\u00a0device driver updates.\r\n \tClick\u00a0Install.\r\n\r\nYou might need to restart the system computer to apply the updates.\r\n\r\nAfter updating the system, check the touch screen to see if it is working. If not, continue to the next step.\r\nStep 3: Update Driver Software from the OEM\u2019s website:\r\nIf you cannot find the driver of your touch screen by Windows Updates, then go to the OEM website and find the driver of your device model and then install it by following the instructions given by the OEM website or displayed on the screen during installation. Also, you can use your service tag to find the particular drivers. Update the chipset drivers, Graphics Card Drivers, and Monitor Drivers provided on the portal.\r\n\r\nIf you know details about the driver of your system you can use Update Catalog to download the driver by putting it in the search box of the update catalogue website. You can also use this website to find if you know any old driver working with your touch screen.\r\n\r\n\r\n\r\nAfter updating drivers check if the HID-Complaint Touch Screen is showing in the Device Manager, if not move to the next solution.\r\nSolution 4: Uninstalling Conflicting Windows Updates\r\nUpdate KB4480116 is known to cause the Touch Screen issue. If that is installed on the system, then uninstalling it may solve the problem. You can perform similar actions for other Windows updates accordingly if they broke your touchscreen drivers.\r\n\r\n \tOpen Windows Settings by pressing Windows+I keys simultaneously.\r\n \tThen click on Update & Security.\r\n\r\n\r\n \tThen click on Windows Update and then click on \u201cView Update History\u201d.\r\n\r\n\r\n \tThen click on \u201cUninstall Updates\u201d\r\n\r\n\r\n \tThen uninstall the Update KB 4480116.\r\n\r\nThe update KB 4480116 will be installed again automatically if not blocked. Use the following steps to block it:\r\n\r\n \tDownload the KB update (KB3073930) that lets users block or hide Windows or driver updates.\r\n \tAfter downloading, launch it and then click Next, wait while it detects pending Windows Updates.\r\n \tClick the Hide Updates menu.\r\n \tScroll through the list then select the update KB4480116. Check the checkBox next to the update name then click on \u201cNext\u201d to confirm the changes.\r\n\r\nNow check if the touch screen is working fine, if not try the next fix.\r\nSolution 5: Configuring the Touch display\r\nIf the touch screen driver is not working, then configuring the touch display to identify your screen as a touch screen can make it to work and thus the problem can be solved.\r\n\r\n \tIn Windows search box type & open\u00a0the \u201cCalibrate the screen for pen and touch input\u201d.\r\n \tOn the\u00a0Display tab, click\u00a0Setup.\r\n\r\n\r\n \tClick\u00a0Touch input.\r\n\r\n\r\n \tFollow the directions displayed on the screen to identify your screen as a touch screen.\r\n \tTap the screen to see if it responds. If it is not, try the next step.\r\n\r\nSolution 6: Perform a Microsoft System Restore\r\nMicrosoft System Restore is designed to create a snapshot of the device & save the working state at that point as a \"restore point\". A restore point is then used in reverting the system to an earlier point of time when everything was working fine. So, reverting the system to an earlier time when your touch screen was working fine can also solve the problem.\r\n\r\nSo, let us restore the system to a restore point. You can use any of the restore points but restoring to the latest restore point is recommended.\r\n\r\nAfter the system is restored and the touch screen still does not work, proceed to the next solution.\r\nSolution 7: Change the Related Registry Value\r\nThe registry holds the key value in Windows OS and if any of its values are wrongly configured then it can create a lot of problems in the operation of the system. And if due to any problem registry value of the touch screen driver values is changed to zero then the user will not be able to use the Touch Screen, so, reverting it to 1 may solve the problem.\r\n\r\n \tOpen Windows Search & type \u201cregedit\u201d\r\n \tIn the list displayed, find the \u201cregedit\u201d and Right-click it and then click on the \u201cRun as administrator\u201d\r\n\r\n\r\n \tNavigate to\r\nHKEY_CURRENT_USER\\Software\\Microsoft\\Wisp\\Touch\r\n\r\n \tChange the \u201cTouchGate\u201d value to '1'\r\n \tExit the registry edit and then restart the system.\r\n\r\nCheck if the touch screen has started to work, if not move to the next solution.\r\nSolution 8: Repair Windows\r\nWindows 10 allows its users to reset their systems which will return the computer\u2019s OS to its factory settings and all the applications, drivers, services that did not come with the computer will be uninstalled, and all changes made by the user to the system\u2019s settings & preferences are nullified. As far as the user\u2019s files and data stored on the computer are concerned, the user will be prompted to opt-out from either to keep them or remove them while resetting the computer\r\n\r\n \tEnsure your PC is off.\r\n \tPress the power button to turn on your PC and when you see the Windows logo hold the power button down until PC shuts down automatically.\r\n \tRepeat the above\u00a0steps thrice.\r\n \tAutomatic Repair screen will pop up.\r\n \tThen wait for Windows to diagnose your PC.\r\n\r\n\r\n \tWhen the \u201cStartup Repair\u201d screen appears and says it could not repair your PC then Click\u00a0Advanced options.\r\n\r\n\r\n \tClick Troubleshoot in the Windows Recovery Environment.\r\n\r\n\r\n \tOn the Troubleshoot screen, click\u00a0Reset this PC.\r\n\r\n\r\n \tChoose whether you want to keep or delete your files and apps.\r\n\r\n\r\n \tClick \u201cReset\u201d to proceed.\r\n\r\nSolution 9: Update BIOS\r\nBIOS is the main component of the system. If BIOS cannot communicate with the device then the OS cannot communicate with that device. So, Update the BIOS but be warned


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